Your business deserves to be discovered.

Chizzit is a local discovery and marketplace platform that helps businesses get discovered by customers in their neighbourhood and nearby areas. Businesses can create a digital presence, list products, reach customers and, where available, offer delivery.

Chizzit is designed for local businesses, independent sellers, home businesses, boutiques, shops, makers, service-oriented businesses with eligible products, and other businesses that meet Chizzit's onboarding requirements.

Not necessarily. Eligible home-based and independent businesses can participate, subject to Chizzit's onboarding and verification requirements.

Submit your business details through the seller onboarding process. Our team may review your information and contact you for additional details or verification before your business becomes active.

Any applicable onboarding, subscription, commission, delivery or other charges will be communicated to you before you begin using the relevant Chizzit service.

Once your business is onboarded, you can add eligible products through the seller tools provided by Chizzit. Product information should be accurate, complete and kept up to date.

Yes. Sellers are responsible for maintaining accurate product information and pricing for their products, subject to Chizzit's marketplace policies and applicable requirements.

You can sell products that are permitted on Chizzit and comply with applicable laws, regulations and Chizzit's policies. Some product categories may require additional verification or may not be permitted.

Chizzit is designed to provide businesses with opportunities to increase the visibility of their products and offers. Depending on the features available to your business, you may be able to promote products, highlight offers or access paid promotional opportunities designed to help your products reach more customers.

Promotional features may allow eligible businesses to give selected products or offers greater visibility within Chizzit. The exact promotional options, placement, eligibility, pricing and performance information will depend on the promotional products offered by Chizzit.

Yes. Chizzit's product-promotion approach is intended to allow businesses to highlight individual products and offers, where the relevant feature is available.

Where supported, businesses may create or participate in offers and promotional campaigns subject to Chizzit's applicable rules and terms.

Customers may discover your business through Chizzit's local discovery experience, product listings, search, categories, recommendations, offers and other marketplace surfaces.

Chizzit is focused on local discovery, so proximity can be an important part of the customer experience. Your visibility may also depend on product availability, customer location, search, categories, promotions and other factors.

Customers can browse eligible products on Chizzit and place orders through the platform using the available purchasing and payment flow.

Orders will be made available through the seller tools provided by Chizzit. Sellers are expected to monitor and respond to orders within the required timeframe.

The seller is generally responsible for preparing the products correctly, safely and within the applicable preparation timeframe.

Where Chizzit delivery is available, delivery may be fulfilled through Chizzit's designated delivery arrangements. Delivery availability and responsibility may vary depending on the order, location and service.

If Chizzit supports seller-managed delivery for the relevant business or area, the applicable delivery arrangements will be communicated during onboarding or through the seller platform.

If you cannot fulfil an order, you should update the order through the appropriate seller process as soon as possible. Repeated cancellations, failures to fulfil orders or other marketplace issues may affect your seller account.

Customer complaints relating to product quality, accuracy, damage, missing items or other seller-controlled aspects may be referred to the seller for resolution. Chizzit may assist in accordance with its applicable policies.

Sellers are responsible for ensuring that the products they list are genuine where applicable, accurately described, safe, legal and fit for sale, subject to applicable law and Chizzit's policies.

Yes. Businesses should keep their business details, operating hours, contact information, product information, pricing and availability accurate and up to date.

Where the seller tools support it, businesses may be able to pause availability or otherwise indicate that they are temporarily unable to accept orders.

Payments will be processed according to Chizzit's applicable payment and seller settlement process. Settlement timing, deductions, fees and other applicable terms will be communicated to sellers.

Customers may pay through the payment methods made available by Chizzit. The applicable payment processing and settlement arrangements will be governed by Chizzit's terms and the relevant payment provider arrangements.

Where supported by the seller platform, businesses can access information about their orders, sales and other business activity.

Where promotional analytics are provided, businesses may be able to view relevant performance information such as visibility, engagement or sales associated with promotional activity.

If your business operates multiple eligible locations, Chizzit may support multiple locations depending on the seller tools and onboarding configuration available to you.

Yes. Chizzit is intended to complement your existing business rather than require you to stop selling through your existing channels.

No. Chizzit can be another digital channel through which customers discover your business and products.

Yes. Chizzit can provide an additional discovery and marketplace channel alongside your existing website and other sales channels.

You may be asked to provide business details, contact information, identity or business verification information, bank/payment information, product information and other documentation required for onboarding.

Verification helps maintain a trusted marketplace and may be required to comply with applicable legal, payment, safety and marketplace requirements.

No. Chizzit may require appropriate information and verification before allowing a business or seller to become active.

Products that are illegal, prohibited by applicable law, unsafe, counterfeit, restricted or otherwise prohibited under Chizzit's policies cannot be sold. Certain categories may also require additional approvals or documentation.

Chizzit may restrict listings, remove products, suspend promotional features, pause orders or suspend/terminate a seller account where appropriate under its applicable terms and policies.

Subject to outstanding orders, payments, disputes and other applicable obligations, you can request closure or deactivation of your seller account through the applicable process.

Sellers should only upload content they have the right to use. By listing content on Chizzit, sellers provide Chizzit with the permissions required to display and promote that content as necessary to operate the marketplace, subject to the applicable seller terms.

Chizzit combines local discovery, a digital storefront, marketplace access, customer reach and product visibility to help businesses become easier to discover and potentially reach new customers.

No. Chizzit is particularly designed around local businesses and independent sellers. The goal is to make digital discovery and marketplace participation accessible to businesses of different sizes.

Chizzit starts with local discovery, but businesses may be discoverable by customers in nearby areas depending on their location, products, delivery availability and Chizzit's marketplace coverage.

Your business will go live after completing the applicable onboarding, verification and setup requirements. Timing can vary depending on the information and approvals required.

Yes. Businesses can contact the Chizzit team through the business enquiry channel provided on the website.